Shipping & Returns

DELIVERY

For orders of all items we normally guarantee delivery within seven days of your order except where indicated. However, if it is not possible to come to a mutually agreeable delivery arrangement within this timeframe delivery may take longer.

We use an independent courier. The courier will attempt to deliver twice. Your order will be returned to our warehouse if they have not been collected from the courier 3 days after the second delivery attempt, and we reserve the right to pass on the cost of redelivery in this event.

We cannot at this time deliver outside the UK mainland.

We do not deliver to the Channel Islands or destinations outside the UK.

Rates
UK - FREE when you spend over £150
UK - £9.95 when you spend under £150
YORK AREA 1 - £5 UNDER £80
YORK AREA 1 - FREE Over £80
YORK AREA 2 - FREE when you spend over £60, anywhere within the circle marked on the map below:

RETURNS

We will provide a full refund or replacement for any wines that are proven to be faulty. This does not affect your statutory rights.

We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.

Tickets for events are non-refundable.